Etisalat Emirates ID Update Online 2026 (Complete Method)

If you are an Etisalat customer in the UAE, you may have already heard about the importance of the Etisalat Emirates ID Update. This is not just a routine formality but a requirement that keeps your mobile number active and your account fully verified. Many customers often face sudden service disruptions simply because they miss this simple step. By updating your Emirates ID on time, you ensure uninterrupted access to calls, data, and all other basic Etisalat services.

How Can I Update My Emirates ID in Etisalat? | Get Your ID Updated in 48 Hours

For those wondering How can I update my Emirates ID in Etisalat, you will find clear guidance in the following sections. Once you know the right methods, it becomes a simple process. We will go over the steps, explain the options available, and highlight the risks of delaying it. You will also discover practical tips and answers to common questions so you can complete the update confidently and stay connected without unwanted interruptions.

How Can I Update My Emirates ID in Etisalat?

Following is a step-by-step guide to doing a sim card registration of Etisalat on an Emirates ID:

Step 01: Download and Install the UAE Pass App

First of all, to start the process, you must download and install the UAE Pass App (iOS or Android). It is the national digital identity for residents and citizens of the United Arab Emirates. Then you can start by having this affirmed UAE Pass Account.

Check out here how to get your UAE Pass: What is UAE Pass? | Complete Registration Process of UAE Pass 2025

Step 02: Join Etisalat’s app with the new Emirates ID

Start by downloading and installing Etisalat’s app which is available on the Google Play Store and Apple store. Now you can log in with your UAE Pass.

Step 03: Update your Emirates ID

On the homepage of the Etisalat App, you will come across an option of having your ‘Emirates ID updated’. Click on that option, then click ‘Update Now’. After that, click on ‘Continue with the UAE Pass’. Then select the account you want to update and then click on ‘Agree and Continue’.

After that, head on over to the ‘UAE Pass App’ and click on ‘Accept’ to allow your identity to open with Etisalat. Then, tap on ‘Allow Document Sharing’. Now go back to your app, confirm all your details, and finally proceed with the Etisalat Emirates ID Update. By doing so, you will receive a confirmation message from Etisalat that your identification against a number has been submitted.

Step 04: You Have Done Etisalat SIM Card Registration on Emirates ID

After performing the above-mentioned procedure, you will receive a tracking ID along with a message that your request has been submitted by Etisalat and is under process. A few hours after that if the documents you have provided are correct and up to the mark, Etisalat will again send you a message that the verification is completed and your number is now linked to a new Emirates ID.

Here’s How to Update Your Emirates ID for Du

You can do so by the following three methods:

• By visiting the official Du website.
• By using Du App (Available on Android and Apple stores).
• Du stores.

Du Website – myaccount.du.ae

1. Visit the official website and click on ‘Update ID’.
2. Then enter your phone number and insert the OTP that is sent to you on your mobile.
3. Upload a scanned copy of your Emirates ID.
4.  Now select the account that is linked with your Emirates ID and mobile number.
5. After doing so, you will receive a message notification that your identity document will be validated by Du in 48 hours. Once the validation is completed, you will be notified via an SMS that your Emirates ID card is updated.

Du Mobile App

Before starting this process, you must possess a UAE Pass Account along with your renewed Emirates ID that is added to the UAE Pass. The following are further steps:

1. Use your UAE Pass to log in to the Du App and tap the menu icon at the bottom.
2. Now tap on ‘Update ID’ and then click on the option ‘Login with UAE Pass’.
3. Enter the mobile number that you would like to update and then tap on ‘Continue with UAE Pass’.
4. After that, you will be redirected to your UAE Pass App. Then click on ‘Allow Document Sharing’. Now the application has access to your Emirates ID information.
5. Now click on ‘Proceed’
6. After doing so, you will receive a message that your Emirates ID renewal process is under validation. After a few hours, another message will be received stating that your validation was successful and your Identity registration renewal has been completed.

Du Stores

Another physical method is to visit a nearby Du store for your mobile number registration renewal. You can provide your renewed Emirates ID along with the phone number and upon validation, you will have your identity updated. Here’s how to update your Emirates ID on Virgin Mobile.

1. Download and install the Virgin Mobile app on your smartphone device.
2. Login to your profile.
3. Tap on the ‘Menu’ option available at the bottom of your screen on the app. Then click on your name.
4. You will then be redirected to your account. Now click on ‘Update your ID’.
5. Now enter the number that you want to update and then click on the ‘Continue’ option.
6. Then verify your Emirates ID by entering the last four numbers of it on the app, entering your date of birth for security reasons, and clicking on ‘Continue’.
7.  Now verify your Emirates ID by scanning the images of it from both the front and back sides.
8. Finally, confirm your details and then click on ‘Continue’.

You will then get a message that your request for the updation of your Emirates ID is under validation and will be updated within 48 hours. A few hours after that, you will be notified via a message that your Emirates ID is renewed with a new number.