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Public transport in Abu Dhabi has improved greatly with the use of smart travel cards that make commuting easier for everyone. Among the most important services offered is Hafilat Card Recharge which allows passengers to load their balances and travel without depending on cash or paper tickets. This simple system keeps the commute convenient, saves valuable time, and ensures that residents, workers, and visitors can move around the city comfortably while avoiding unnecessary stress during daily trips.
Simple Ways to Do Hafilat Card Recharge | Easy Step-by-Step Instructions

This article gives readers a clear idea of how they can keep their card topped up and always ready for use. It explains the different methods available such as online recharge, vending machines, and customer service centers, while also highlighting the benefits of regular top-ups. Readers will also learn about travel passes that suit their needs. Whether commuting every day or traveling occasionally, the details shared here make the entire process easy to follow.
Hafilat Card Types
The following are the types of Hafilat cards used by residents or tourists in Abu Dhabi. They can be divided into two types based on how they are used. For instance, regular travelers can use the personalized type. Whereas, tourists or infrequent users may find the anonymous card more advantage.
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Personalized:
- It includes your name and ID number
- Cost: AED 5
- Where to Purchase: Customer Happiness Centre
- Hafilat top-up: You can use any Ticket Vending Machine (TVM) to recharge
- Validity: 5 years
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Anonymous:
- Cost: AED 10
- Where to Purchase: Through any TVM
- Hafilat top-up: Can be recharged at any TVM
- Validity: 5 years
Hafilat Card Recharge: How Can I Do It?
For a Hafilat card balance top-up, you can select either of the travel packages i.e. personalized or anonymous. However, there are some great packages on the Hafilat personalized card such as packages for senior citizens, students, and differently-abled individuals.
In order to do a Hafilat recharge, you can easily do it in-person through TVM machines or online. The card has a limit of AED 150 balance recharge and this amount cannot be exceeded. For Hafilat card online recharge, you can visit the official Hafilat website or download the smart app of Hafilat (Android or iOS), then select the ‘Public Transport’ option, and then ‘Recharge Hafilat’.
Passes for traveling can be purchased at Ticket Vending Machines or Card Sales Offices at bus stations. Passes can be purchased either weekly or monthly. People with disabilities and old age citizens can avail of free intra-city bus service by just purchasing a 5 AED personalized Hafilat card. However, they can also avail of intercity bus service at a 50 % discount on the ticket price.
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Monthly Pass:
It allows unlimited travel on local buses for 30 days. As soon as the purchase is made, it begins.
Cost: AED 80
Weekly Pass:
It allows unlimited travel on local buses for 7 days. As soon as the purchase is made, it begins.
Cost: AED 30
Personalized cards can only be used for the following passes.
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Senior Citizen Pass:
The pass is on an annual basis and provides free intra-city bus travel and a 50% discount on inter-city traveling.
- For: Individuals of age 55 years or above
- Price: Free
- Where to Purchase: Customer Happiness Centre
- Documents required: Emirates ID card
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Student Pass:
This pass is also for an annual basis and provides students with unlimited local and regional travel and a discount of 50% on inter-city routes (within Emirates)
- Price: AED 500
- Where to Purchase: Customer Happiness Centre
- Documents required: Emirates ID card and proof from the educational institution that the student is currently enrolled
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Differently-abled Individuals:
This pass is for an annual basis and provides these individuals with unlimited local and regional travel and a discount of 50% on inter-city bus routes
- Price: Free
- Where to Purchase: Customer Happiness Centre
- Documents required: Emirates ID card and ‘Aonak’ card (service card for differently-abled individuals)
Also check out: RTA NOL Card Balance Check with Number Online | Complete Guide
Hafilat Card Balance Check Online
Checking your Hafilat card balance online is a quick and simple process. It helps passengers stay updated about their remaining credit before starting any journey. You can follow the step-by-step instructions given below to complete the procedure easily.
Step 01: Visit the official Hafilat web portal.
Step 02: Now, select the “Recharge card” option.
Step 03: Enter the card serial number after redirecting to another web page.
Step 04: A window will appear with your remaining Hafilat balance.
Step 05: This website also allows you to recharge your balance online.
TVM at Bus Stations (Google Maps Locations)
You can visit these ticket vending machines to purchase, check your balance, or recharge your Hafilat card online. A complete list of the names of TVMs along with their exact locations are given below.
- Main Exit Gate, Zayed Sports Stadium
- Souq Al Balshaar, Street 4
- Al Mahaweb School, Al Falah Street
- Electra Park, Zayed 1st Street
- Abattoir, Street 10
- Emirates Centre for Strategic Studies and Research (ECSSR), Sultan Bin Zayed Street
- Opposite Lifeline Hospital, Zayed 1st Street
- Terminal 2, Abu Dhabi International Airport
- Abu Dhabi Distribution Company (ADDC), Al Falah (9) Street
- Abu Dhabi Education Council, Mubarak Bin Mohammed Street
- Al Reehan Public Garden, Sultan Bin Zayed Street
- Rouqiya School, East (4) Street
- Al Nahda National School, Sheikh Rashid Bin Saeed Street
- Ruwais Bus Station
- Police Checkpoint, Officers City, Al Khaleej al Arabi (30) Street
- Al Khalidiya Ladies’ Park, Zayed 1st Street
- Al Falah Street / Sheikh Rashid Bin Saeed Street
- Sultan Bin Zayed Street / Mohamed Bin Khalifa Street
- Ruwais Abu Dhabi National Oil Company (ADNOC) Compound Bus Station
- E45, Madinat Zayed Bus Station
- Gold Centre, Sultan Bin Zayed Street
- Etihad Plaza, Street 5
- Baniyas Public Garden, Street 4
- Masjid Hamza Bin Abdul Mutalib, Sultan Bin Zayed Street
- Abu Dhabi Country Club, Al Saada (19) Street
- Abu Dhabi Main Bus Terminal
- Commercial Bank International (CBI), Corniche Street
- Mirfa Bus Station
- Baniyas West Bus Station
- Baniyas Cooperative Society, Street 2
- Al Karamah Street / Mohamed Bin Khalifa Street
- Masjid Mariam Bint Said, Sultan Bin Zayed Street
- Police Station, next to Spinneys, Street 6
- Burjeel Hospital, Fatimah Bint Mubarak Street
- Street 20 / Street 15
- Private Department, Agriculture Section, Al Falah (9) Street
- Masjid Othman Bin Affan, Sultan Bin Zayed Street
- Khalifa Medical Centre, Al Falah (9) Street
- Emirates Institute for Banking and Financial Studies (EIBFS), Sultan Bin Zayed Street
- Al Worood School, Sultan Bin Zayed Street
- Mushrif Mall, Sheikh Rashid Bin Saeed Street
- Corporate Offices, MASDAR City
- Mohamed Bin Khaled School, Hazaa Bin Zayed StreetIbn Rashid School, Al Falah Street
- Abu Dhabi National Theatre, Sheikh Rashid Bin Saeed Street
- Family Guidance at the Abu Dhabi Judicial Department (ADJD), Sultan Bin Zayed Street
- Sheikh Rashid Bin Saeed Street / Delma Street
- Rosary School, Sheikh Rashid Bin Saeed Street
- Marthoma Church
- Tarif Bus Station
- Sports City Park, Saif Ghobash Street
- Abu Dhabi Department of Energy (ADWEA), Fatimah Bint Mubarak Street
- Cargo Terminal, Airport Area
- Omar Bin Al Khatab Mosque, Sheikh Rashid Bin Saeed Street
- Immigration Department, Sheikh Rashid Bin Saeed Street
- Al Rawafed School, Al Khaleej Al Arabi Street
- Al Wagan Hospital, Hazzaa Ibn Sultan Street
- Opposite ADWEA, Fatimah Bint Mubarak Street
- Al Tawaan School, Al Karamah Street
- Mussafah Bus Station
- Sheikh Rashid Bin Saeed Street / Mawgab Street
- Iraq Embassy, Hamdan Street
- Commercial Centre, Street 16
- Emirates Tower, Hamdan Street
- Talat Medical Centre, Al Falah (9) Street
- Sheikh Zayed Grand Mosque, Saif Ghobash Street
- Zayed Al Thani School, Al Falah Street
- Mezaira’a Bus Station
- Shahama Bus Station
- Street 28 / Street 15
- Opposite Emirates National Bank of Dubai (NBD), Al Wahda Mall, Hazaa Bin Zayed Street
- Al Zafaranah Health Centre, Sultan Bin Zayed Street
- General Civil Aviation Authority, Saif Ghobash Street
- Embassies Area, Sheikh Rashid Bin Saeed Street
- Emirates Driving School, Street 17
- Opposite Abu Dhabi Bus Station, Sultan Bin Zayed Street
- Al Falah Street / Al Khaleej Al Arabi Street
- Federal National Council, Corniche Street
- Health Authority Abu Dhabi, Saif Ghobash Street
- Abu Dhabi Men’s College, Sultan Bin Zayed Street
- Etihad Square, Sheikh Rashid Bin Saeed Street
- Sultan Bin Zayed Street / Al Falah Street
- Outside Marina Mall
- Sultan Bin Zayed Street / Al Dhafra Street
- Investment Corporation of Abu Dhabi (ICAD) Residential City Gate 2, Street 16
- Sheikh Khalifa Bin Zayed Arab Pakistani School, Sultan Bin Zayed Street
- Al Jazeera Sports Club, Sultan Bin Zayed Street
- National Transport Authority, Al Muntazah Street
- Al Khalidiya Public Garden, Al Khaleej Al Arabi Street
- Carrefour, Street 17
- Wedding Hall, Sheikh Rashid Bin Saeed Street
- Opposite Sheikh Khalifa Medical City (SKMC), Al Karamah Street
- Ministry of Interior, Saif Ghobash Street
- Mediclinic Hospital, Khalifa Street
- Masjid Rabie Al Qubaisi, Street 26
- Al Karamah (24) Street / Al Rowda Family Medical Centre
- Opposite Shahama Bus Station
- New Mina Souq, Street 20
- Al Mushrif Garden, Al Karamah Street
- Abu Dhabi Mall, Al Firdous Street
- Abu Dhabi Cooperative Society, Sultan Bin Zayed Street
- Outside Al Bateen Mall
- Sheikh Sultan Bin Zayed 1st Mosque, Airport (2) Street
- Al Khalidiya Mall, Mubarak Bin Mohammed Street
- Al Fayha Kindergarten, Al Khaleej Al Arabi Street
- Sultan Bin Zayed Street / Street 6
- Al Mina Centre, Street 25
- Churches, Al Karamah Street
- Al Hosn Medical Centre, Hamdan Street
- Ghayathi Bus Station
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Commercial areas TV:
- Next to Lari Exchange, Makani Al Shamkha Mall
- City Air Terminal, Al Firdous Street
- Next to Café di Roma, Ground Floor, Bawabat Al Sharq Mall
- Next to the Lobby at Al Raha Mall, Channel Street
- Ground Floor Parking, Al Khalidiya Mall
- Muharraq Ferry Terminal, Jabel Dhanna, Ferry Terminal Road
- Arrivals – Terminal 1, Abu Dhabi International Airport
- Outside Terminal 1, Abu Dhabi International Airport
- Terminal 2, Abu Dhabi International Airport
- Al Ain International Airport, Airport Street
- Welcome Centre at New York University, Saadiyat Island
- Tawam Hospital, Street 1
- Abu Dhabi Cruise Terminal
- Next to the Etisalat counter at Gold Centre, Sultan Bin Zayed Street
- Baniyas Workers Accommodation Area, Raha Village
- Next to the Cash Counter at Al Bateen Mall
- Next to the Silver Sky shop, City Mall
- Lobby at Dalma Mall
- Deerfields Mall
- Next to Bank ATM, Safeer Mall
- Mazyad Mall
- Al Rahba Hospital, Street 1
- Next to Bank ATM, Mafraq Hospital
- Parking Entrance, Ground Floor, Al Mushrif Mall
- Hamdan Centre
Matrix of Abu Dhabi Bus System Fares
- Intercity travel (within Emirates): AED 10 + AED 0.1 per km.
- Local travels (inside the city): AED 2.
- Regional travels (in suburbs): AED 2 + AED .05 per km.
Routes of Bus Service
- A public transport network is divided into two sections, namely city and regional.
- The bus number starting with the letter ‘A’, usually travels from and to the Abu Dhabi International Airport.
- Buses with the bus number starting from ‘M’ are identified as mini-buses.
- Buses with bus numbers starting from ‘X’ are Express buses.

Conclusion
The Hafilat Card has made public transport in Abu Dhabi more convenient and reliable for everyone. By keeping the card recharged and checking the balance regularly, passengers can avoid last-minute issues and enjoy smooth travel across the city. Whether using online methods, vending machines, or customer service centers, the process is simple and accessible. With proper use of the card, daily commuting becomes easier, faster, and more enjoyable for both residents and visitors.
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